FAQs & Troubleshooting
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48 Results
- 1Load Documents
- 2When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 3Set Up the Brother Machine Using Remote Setup (Mac)
- 4Load Standard Size Document
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Open the Control Panel (For Windows)
- 7How to identify your Operating System (OS).
- 8Change the brscan5 scan settings using XSane (Linux)
- 9Load Non-standard Size Document
- 10Load a Plastic Card
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Configure the Scan to Email Feature (Linux)
- 13(Video) Calibrate Your Brother Machine
- 14Command List of brscan. (Linux)
- 15Install your Brother machine's software from Full Driver Package. (Windows)
- 16Change the General Settings Using Remote Setup
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18Acceptable Documents
- 19Reset Your Brother Machine
- 20Uninstall the drivers. (macOS 13 or greater)
- 21Uninstall the drivers. (macOS 10.14 - macOS 12)
- 22Uninstall the Brother Software and Drivers (Windows)
- 23Uninstall the scanner driver. (Linux)
- 24Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 25Set Up the Brother Machine Using Remote Setup (Windows)
- 26Clean the Scanner and Rollers
- 27Scan a document longer than 37.5 cm (14.76 inches).
- 28Printing/ Scanning with a mobile device
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32Scan using XSane or GIMP (Linux)
- 33(Video) Clean the Scanner and Rollers
- 34Where can I download Brother iPrint&Scan application for Mac?
- 35Delete a network scanner entry. (Linux)
- 36Important points for specifying the scan area (Linux)
- 37Uninstall Scan-key-tool. (Linux)
- 38What is Remote Setup?
- 39Update the Driver or Firmware for your Brother machine
- 40Scanning and Other Problems
- 41I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Check the firmware version.
- 44I do not have or lost the black and white calibration sheet.
- 45Calibrate Your Brother Machine
- 46Document Jam
- 47Check the Serial Number
- 48Error and Maintenance Indications