FAQs & Troubleshooting
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49 Results
- 1Load a Plastic Card
- 2(Video) Calibrate Your Brother Machine
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 5Scanning and Other Problems
- 6Load Documents
- 7The scanning speed is slow when scanning from my machine. (Windows)
- 8Where can I download Brother iPrint&Scan application for Mac?
- 9Update the Driver or Firmware for your Brother machine
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13How to identify your Operating System (OS).
- 14Uninstall the drivers. (macOS 13 or greater)
- 15Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 16Load Non-standard Size Document
- 17Load Standard Size Document
- 18Printing/ Scanning with a mobile device
- 19Uninstall the drivers. (macOS 10.14 - macOS 12)
- 20(Video) Clean the Scanner and Rollers
- 21Install your Brother machine's software from Full Driver Package. (Windows)
- 22Change the General Settings Using Remote Setup
- 23I do not have or lost the black and white calibration sheet.
- 24Acceptable Documents
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26Important points for specifying the scan area (Linux)
- 27Uninstall the scanner driver. (Linux)
- 28Clean the Scanner and Rollers
- 29Scan a document longer than 37.5 cm (14.76 inches).
- 30Check the firmware version.
- 31Calibrate Your Brother Machine
- 32I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Configure the Scan to Email Feature (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36Scan using XSane or GIMP (Linux)
- 37Change the brscan5 scan settings using XSane (Linux)
- 38Command List of brscan. (Linux)
- 39Delete a network scanner entry. (Linux)
- 40Uninstall Scan-key-tool. (Linux)
- 41What is Remote Setup?
- 42Set Up the Brother Machine Using Remote Setup (Mac)
- 43Set Up the Brother Machine Using Remote Setup (Windows)
- 44Open the Control Panel (For Windows)
- 45Document Jam
- 46Reset Your Brother Machine
- 47Check the Serial Number
- 48Error and Maintenance Indications
- 49Uninstall the Brother Software and Drivers (Windows)