FAQs & Troubleshooting
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236 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Fill the ink tanks
- 4(Video) Load an Envelope (Manual Feed Slot)
- 5What is Brother iPrint&Scan?
- 6Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 7(Video) Unpack your Brother machine
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Print as a Poster (Windows®)
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13How to identify your Operating System (OS).
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15Set up a Brother machine and your mobile device on a wireless network
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 21Where is the USB/Ethernet port on the machine?
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23(Video) Connect telephone line and power cords
- 24Document Jam
- 25Load envelopes
- 26Brother iPrint&Scan cannot find my Brother machine (macOS)
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28Scan from the Brother iPrint&Scan application using Windows Phone.
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 31Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 32What is AirPrint?
- 33Print using only the black ink tank when the Color tanks have run out.
- 34Can third party ink be used to refill the ink tanks?
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36My Brother machine could not be found over the network when I installed drivers on my computer.
- 37Protect your Brother machine against unauthorised access over the network
- 38Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 39The edge of glossy paper is smudged.
- 40Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 41Cover is Open
- 42Manual Feed
- 43(Video) Set up your Brother machine
- 44Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 45Paper Jam
- 46Add your Brother machine with AirPrint (macOS)
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48Change the Print Setting Options When Having Printing Problems
- 49Printing/ Scanning with a mobile device
- 50Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.