FAQs & Troubleshooting
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236 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 5What is Brother iPrint&Scan?
- 6The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 7Print as a Poster (Windows®)
- 8(Video) Load A4/Letter paper
- 9How to identify your Operating System (OS).
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11What is the recommended paper?
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13Check the Print Quality
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16The driver installation finished successfully but I cannot print. (Linux)
- 17Add your Brother machine with AirPrint (macOS)
- 18I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 21(Video) Connect telephone line and power cords
- 22Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 23The printer status is Offline or Paused.
- 24Ink Low
- 25No Paper / No Paper Fed
- 26Print using only the black ink tank when the Color tanks have run out.
- 27Paper Jam
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 31Check the remaining ink or toner level (Linux)
- 32(Video) Update the Driver or Firmware for your Brother machine
- 33Change the Print Setting Options When Having Printing Problems
- 34Load Documents on the Scanner Glass
- 35Load Documents in the Automatic Document Feeder (ADF)
- 36(Video) Fill the ink tanks
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39I cannot make borderless prints.
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41Loading paper in the manual feed slot.
- 42High Temperature
- 43One or more of my colors are not printing (blank).
- 44I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 45Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 46Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 47Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 48(Video) Load an Envelope (Manual Feed Slot)
- 49Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?