FAQs & Troubleshooting
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171 Results
- 1(Video) Load A4/Letter papers
- 2Error and Maintenance LED Indications
- 3(Video) Set up your Brother machine
- 4Printer Jam or Paper Jam
- 5(Video) Fill the ink tanks
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Paper is Jammed Inside the Machine
- 8Other Problems
- 9Refill Ink
- 10I cannot print on a wireless (Wi-Fi) network (Mac)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12(Video) Load Envelopes
- 13Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14(Video) How to Email Print
- 15What is Brother iPrint&Scan?
- 16The printer status is Offline or Paused.
- 17Install the Brother iPrint&Scan application (for mobile device)
- 18Unable to Scan
- 19Access Web Based Management
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22(Video) When I print photos, the color quality is not good.
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Check the Print Quality
- 28Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30Check the ink level and then press [Stop]
- 31Check the remaining ink or toner level (Linux)
- 32Set up your Brother machine on a wireless network (Windows/macOS)
- 33(Video) Copy an ID Card
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35Change the printer driver settings (Windows)
- 36The scanning speed is slow when scanning from my machine. (Windows)
- 37The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 38Where can I download Brother iPrint&Scan application for Mac?
- 39Check the Print Alignment from Your Brother Machine
- 40The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 41Printing/ Scanning with a mobile device
- 42Load Paper in the Manual Feed Slot
- 43Paper Size Mismatch / Wrong paper size
- 44Can third party ink be used to refill the ink tanks?
- 45Reset Your Machine
- 46Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 47What driver package format is supported by my Linux distribution?
- 48I get a TS error when trying to print on a wireless network.
- 49Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 50(Video) Change the Copy Shortcut button settings