FAQs & Troubleshooting
![]() |
Popular |
170 Results
- 1(Video) Unpack your Brother machine
- 2(Video) Load A4/Letter paper
- 3Check the Print Quality
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5(Video) Fill the ink tanks
- 6How to identify your Operating System (OS).
- 7Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 8Paper Jam
- 9(Video) Connect telephone line and power cords
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Loading paper in the manual feed slot.
- 12Cover is Open
- 13Reset Your Brother Machine
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15(Video) Load an Envelope (Manual Feed Slot)
- 16Copy an ID Card
- 17I cannot make borderless prints.
- 18Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 19The printer status is Offline or Paused.
- 20Ink Low
- 21Scan multiple pages into one file instead of each scan being saved as a separate file.
- 22Paper Size Mismatch / Size Mismatch
- 23Refill Ink
- 24Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 25Brother iPrint&Scan cannot find my Brother machine (macOS)
- 26(Video) Update the Driver or Firmware for your Brother machine
- 27Load Documents on the Scanner Glass
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30Printing/ Scanning with a mobile device
- 31Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 32Where can I download Brother iPrint&Scan application for Mac?
- 33The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 34Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 35Enter Text on Your Brother Machine
- 36Save Scanned Data to a Folder as a PDF File
- 37Print as a Poster (Windows®)
- 38(Video) Set up your Brother machine
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40What is the Network Shared printing?
- 41Clean the Print Head from Your Brother Machine
- 42Glossy Paper does not feed correctly.
- 43Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 44Load envelopes
- 45I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 46Scan using XSane or GIMP (Linux)
- 47Important points for specifying the scan area (Linux)
- 48Uninstall the scanner driver. (Linux)
- 49How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 50I cannot install the Brother printer driver (macOS 10.15 or earlier)