FAQs & Troubleshooting
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174 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can third party ink be used to refill the ink tanks?
- 3(Video) Load A4/Letter paper
- 4Print using only the black ink tank when the Color tanks have run out.
- 5(Video) Connect the cords
- 6Ink Box Full / InkBox Full
- 7Where is the USB port on the machine?
- 8Refill Ink
- 9(Video) Fill the ink tanks
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Delete print jobs from the print queue.
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 16Out of Memory
- 17How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20The scanner cover support has come off. (With Video Instructions)
- 21Cover is Open
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25How to identify your Operating System (OS).
- 26I cannot print from my computer via USB.
- 27Change the printer driver settings (Windows/macOS)
- 28Ink Low
- 29No Paper Fed
- 30Is my Brother machine compatible with Windows Vista?
- 31Improve poor print quality.
- 32Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 33(Video) Load an Envelope
- 34Windows 10 Support Information
- 35Unable to Scan AX
- 36Unable to Print 5X
- 37Unable to Print 3X
- 38When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 39My Brother machine feeds multiple sheets of paper at a time.
- 40Where can I find my Brother machine's serial number?
- 41What driver package format is supported by my Linux distribution?
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43(Video) Unpack your Brother machine
- 44Load paper in the paper tray
- 45I still receive the error message "Paper Jam" after I removed the jammed paper.
- 46Low Temperature
- 47Can I print from or scan to Android™ Smartphone?
- 48How do I know which side up my photo paper should be in the tray?
- 49Unable to Print XX
- 50Wrong Paper Size / Wrong Paper