FAQs & Troubleshooting
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132 Results
- 1Error and Maintenance LED Indications
- 2Check the ink level and then press [Stop]
- 3Refill Ink
- 4Printer Jam or Paper Jam
- 5How to identify your Operating System (OS).
- 6Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 7Paper is Jammed Inside the Machine
- 8Other Problems
- 9(Video) Load A4/Letter papers
- 10Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 11(Video) Set up your Brother machine
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13(Video) Load Envelopes
- 14Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 15I cannot print from my computer via USB.
- 16No Paper / No Paper Fed
- 17What driver package format is supported by my Linux distribution?
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 19After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Check the Print Quality
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23Print Unable XX
- 24(Video) When I print photos, the color quality is not good.
- 25Improve poor print quality.
- 26Change the printer driver settings (Windows)
- 27Clean the Print Head from Your Brother Machine
- 28Paper Size Mismatch / Wrong paper size
- 29One or more of my colors are not printing (blank).
- 30Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 31Open the Control Panel (For Windows)
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33(Video) Change the Copy Shortcut button settings
- 34Change the Print Options to Improve Your Print Results
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36(Video) Copy an ID Card
- 37Load Paper in the Manual Feed Slot
- 38Unable to Scan
- 39Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 40I cannot select the file to print in Brother iPrint&Scan (Mac)
- 41The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43(Video) Fill the ink tanks
- 44Delete print jobs from the print queue.
- 45Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Reduce Printing Noise
- 48The printer status is Offline or Paused.
- 49When I print photos, the color quality is not good.
- 50Can third party ink be used to refill the ink tanks?