FAQs & Troubleshooting
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304 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Update the Driver or Firmware for your Brother machine
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Print a web page from iPrint&Scan when using an Android™ mobile device.
- 7What is the recommended paper?
- 8Print on Both Sides of the Paper (Windows®)
- 9Print as a Poster (Windows®)
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11(Video) Set up your Brother machine
- 12Replace Drum
- 13Faint
- 14What can happen if the wrong paper is used in your machine.
- 15I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 16Load Thick Paper in the Paper Tray
- 17Printing/ Scanning with a mobile device
- 18(Video) Unpack your Brother machine
- 19(Video) Connect telephone line and power cords
- 20Load and Print on Envelopes Using the MP Tray
- 21Load Paper in the Multi‑purpose Tray (MP Tray)
- 22Load and Print Thick Paper and Labels Using the MP Tray
- 23What is Brother iPrint&Scan?
- 24Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 25Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 26I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 27I cannot connect my machine to a Windows 11 computer via USB.
- 28Easy Scan to E-mail
- 29Printing/ Scanning with the Cloud
- 30Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 31Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 32Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 33Size mismatch
- 34Paper is Jammed inside the Machine
- 35Paper is Jammed in the MP tray
- 36Curled or wavy
- 37Wrinkles or creases
- 38(Video) Replace the Toner Cartridge
- 39Ghost
- 40Black lines down the page
- 41I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 42Control Printer Driver settings (only available for Windows)
- 43Reset the Drum Counter
- 44The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 45Scan a document from a Windows XP application
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47Check the remaining ink or toner level (Linux)
- 48I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)