FAQs & Troubleshooting
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283 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(Video) Replace the Toner Cartridge
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7Toner scatter or toner stain
- 8(Video) Connect telephone line and power cords
- 9The printer status is Offline or Paused.
- 10(Video) Unpack your Brother machine
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Replace the Drum Unit
- 13Adjust color settings by using the custom setting in the printer driver
- 14Blank page or some colors are missing.
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16The color of your printouts is not what you expected
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Paper is Jammed underneath the Paper Tray
- 19WT Box End Soon
- 20Cannot print after a Windows 10 update (June 2020)
- 21Send an Email Securely Using SSL/TLS
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 24Toner Error
- 25Toner Low
- 26What driver package format is supported by my Linux distribution?
- 27Replace the Waste Toner Box
- 28Paper is Jammed in the Paper Tray
- 29Brother iPrint&Scan cannot find my Brother machine (macOS)
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 32No Paper / No Paper T1
- 33Ghosting images
- 34What is the default password for my Brother machine?
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36Reduce Printing Noise
- 37No Tray / No Tray T1 / No Tray1
- 38Calibrate Colour Output
- 39Replace Fuser
- 40Reduce Toner Consumption
- 41Add your Brother machine with AirPrint (macOS)
- 42Scan Using Secure Function Lock 3.0
- 43Load Paper in the Paper Tray
- 44Cartridge Error
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 48Paper is Jammed in the Back of the Machine
- 49Manage Your Network Machine Securely Using Web Based Management
- 50Install a Certificate on Your Brother Machine