FAQs & Troubleshooting
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286 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Replace the Toner Cartridge
- 3The printer status is Offline or Paused.
- 4Brother iPrint&Scan cannot find my Brother machine (macOS)
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6What is Brother iPrint&Scan?
- 7Add your Brother machine with AirPrint (macOS)
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Cartridge Error
- 10Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 11I cannot print on a wireless (Wi-Fi) network (Windows)
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Replace the Belt Unit
- 15What is the default password for my Brother machine?
- 16I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20Reduce Printing Noise
- 21How to identify your Operating System (OS).
- 22No Belt Unit
- 23Scan multiple pages into one file instead of each scan being saved as a separate file.
- 24Paper is Jammed Inside the Machine
- 25Replace the Drum Unit
- 26I cannot find some options in the Print dialog box (macOS 11 or later)
- 27I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 28Cannot print after a Windows 10 update (June 2020)
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30Printing/ Scanning with a mobile device
- 31Secure Print (Mac)
- 32Reset Your Brother Machine
- 33Drum End Soon
- 34Reduce Toner Consumption
- 35Print as a Poster (Windows)
- 36My Brother machine could not be found over the network when I installed drivers on my computer.
- 37Paper is Jammed in the Manual Feed Slot
- 38I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 39Replace PF Kit xx
- 40Clean the Drum Unit
- 41I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 42How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 43Load Paper in the Paper Tray
- 44Install the built-in drivers (For Windows 8 and Windows 10)
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46Change the printer driver settings (Windows/macOS)
- 47Calibrate or Calibration Failed or Calibration.
- 48Belt End Soon
- 49Drum Stop
- 50No Toner