FAQs & Troubleshooting
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211 Results
- 1How to load numbered checks or forms in the paper tray?
- 2Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 3Black lines down the page
- 4When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 5What is a "Generic PCL Driver"?
- 6Scan and save a document in PDF format (Scan to File)
- 7Is my Brother machine compatible with Windows Vista?
- 8Can I print from DOS applications?
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 11I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 12White lines across the page
- 13Ghost
- 14Pre-Required Procedures (Linux)
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16Locate files scanned with ControlCenter3 (For Windows)
- 17The printer status is Offline or Paused.
- 18The paper is skewed when it's printed.
- 19Toner specks
- 20How do I clear the message "Jam Duplex" from the LCD?
- 21I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Wrinkles or creases
- 24I want to print using CUPS while keeping SELinux enabled. (Linux)
- 25The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 26How to identify your Operating System (OS).
- 27White lines down the page
- 28Line across the page
- 29Faint
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31All black
- 32All the covers on the Brother machine are securely closed, however the message "Cover is Open" is displayed on the LCD. How do I clear this message?
- 33How do I clean the corona wire?
- 34Can I buy any MICR toner?
- 35Clear vertical lines or streaks that appear in the copies I made
- 36Paper size settings are unavailable when I print from OpenOffice (Linux)
- 37Uninstall Scan-key-tool. (Linux)
- 38Uninstall printer drivers (Linux)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 41Delete print jobs from the print queue.
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44Can I use AirPrint with my Brother machine?
- 45I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 46Can I print from or scan to Android™ Smartphone?
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 49Select automatic 2-sided(duplex) or booklet print using my Windows computer.
- 50White spots or black spots at 3.7 in. (94 mm) intervals