I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

Scan multiple pages into one file instead of each scan being saved as a separate file.

I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

The copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

Download a file from the "Downloads" section and save it to Windows 8 computer.

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

How do I clear the message "Paper Jam Back" from the LCD display?

Cannot print after a Windows 10 update (June 2020)

Protect your Brother machine against unauthorised access over the network

I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.

I cannot scan via USB. (Mac OS X)

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?

I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?

I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

Can I use non-Brother or third party supplies with the Brother machine?

What are the differences between the BRAdmin Professional and the Web BRAdmin software?

I'm using Macintosh. What is the PreScan option used for?

Windows 10 Support Information

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

Scan a document from a Windows XP application

I cannot save a file downloaded from the Brother support website (For Windows)

Delete print jobs from the print queue.

Open the Control Panel (For Windows)

Install the built-in drivers (For Windows 8 and Windows 10)

Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.

Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

How to identify your Operating System (OS).

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)

How do I clear the message "No Paper" from the display?

My envelopes are jamming. What can I do?

Scan a document in Windows 8 and Windows 10.

How do I clear the message "Document Jam" from the display?

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

How do I improve the copy quality?

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?