FAQs & Troubleshooting
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205 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4Curled
- 5JAM INSIDE
- 6Curled or wavy
- 7Pre-Required Procedures (Linux)
- 8Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 9Curled (video instructions available)
- 10White lines, bands or ribbing across the page
- 11Install the built-in drivers (For Windows 8 and Windows 10)
- 12Delete print jobs from the print queue.
- 13Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 14Locate files scanned with ControlCenter2 (For Macintosh)
- 15Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 16Clean the paper pick-up roller (video instructions available)
- 17Toner Low or Prepare New Toner Cartridge
- 18What kind of paper can I use?
- 19Wrinkles or creases
- 20Replace Toner
- 21Turn the Toner Save mode on or off
- 22Hollow print
- 23"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 24When printing with monochrome laser printer, the print position shifts. (Linux)
- 25Uninstall printer drivers (Linux)
- 26Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 29The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 30Check Connection
- 31Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 32CARTRIDGE ERROR
- 33How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 34Duplex Disabled
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 38What is the recommended paper?
- 39Print on envelopes, labels, or thick paper from the manual feed slot.
- 40Black lines down the page
- 41What driver package format is supported by my Linux distribution?
- 42Scan using XSane or GIMP (Linux)
- 43Uninstall Scan-key-tool. (Linux)
- 44Open the "Scanners and Cameras" and Properties.
- 45I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 46The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 47Scan a document and open the scanned image with a graphics application (For Macintosh)
- 48Can I print from or scan to Android™ Smartphone?
- 49Can I print from and scan to iPhone, iPod touch and iPad?
- 50I cannot print from my computer via USB.