FAQs & Troubleshooting
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191 Results
- 1Replace Toner
- 2(Video) Load A5 long edge paper
- 3Set up your Brother machine on a wireless network.
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Jam Inside
- 6Jam Tray
- 7Replace Drum
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9(Video) Load A5 short edge/A4/Letter paper
- 10What is the BRAdmin Professional software used for?
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Load paper in the paper tray
- 13What is Brother iPrint&Scan?
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15How to identify your Operating System (OS).
- 16Cartridge Error
- 17Black lines down the page
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21What is Toner Continue Mode?
- 22Fuser Error or Self-Diagnostic
- 23What is the recommended paper?
- 24Uninstall the scanner driver. (Linux)
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26I cannot find some option in the Printing preferences. (For Windows)
- 27I can see some steam or moisture from the vents when printing.
- 28Can I use AirPrint with my Brother machine?
- 29I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 30No Drum
- 31Where can I find my Brother machine's serial number?
- 32(Video) Set up your Brother machine
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 34Turn the Toner Save mode on or off
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37My Brother machine could not be found over the network when I installed drivers on my PC.
- 38Protect your Brother machine against unauthorised access over the network
- 39Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 40The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 41Print a web page from iPrint&Scan when using an Android™ mobile device.
- 42Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 43The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 44Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 45Can I print from or scan to Android™ Smartphone?
- 46Print Unable or Print Unable XX
- 47No Toner
- 48Scan and save a document in PDF format for Windows (Scan to File)
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50Toner Low