FAQs & Troubleshooting
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25 Results
- 1(Video) Replace the Roller Kit
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Download a file from the "Downloads" section and save it to Windows 8 computer.
- 4Update the Driver or Firmware for your Brother machine
- 5The scanning speed is slow when scanning from my machine. (Windows)
- 6Your Brother machine cannot scan. / Scanning has stopped.
- 7What driver package format is supported by my Linux distribution?
- 8Change the brscan5 scan settings using XSane (Linux)
- 9How to identify your Operating System (OS).
- 10I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 12Where can I download Brother iPrint&Scan application for Mac?
- 13Important points for specifying the scan area (Linux)
- 14Uninstall the drivers. (macOS 10.14 - macOS 12)
- 15I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Configure the Scan to Email Feature (Linux)
- 18Delete a network scanner entry. (Linux)
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Uninstall the drivers. (macOS 13 or greater)
- 21Uninstall the Brother Software and Drivers (Windows)
- 22Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 23I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 24Command List of brscan. (Linux)
- 25Check the firmware version.