Wireless LAN Error Codes

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Document Jam

(Video) Update the Driver or Firmware for your Brother machine

Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.

Can not scan a long document.

Scan and save documents to the Android™ mobile devices using my Brother machine.

Clean the scanner

Set up your Brother machine on a wireless network.

Check the firmware version.

Load Documents

Discover the MAC address of the Brother network card

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

Unusable Device

Check your machine's IP Address or Node Name

Reset the network settings to the factory default.

A gray line or margin appears on the side of the scanned document.

I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

The scanning speed is slow when scanning from my machine. (Windows)

What is the default password for my Brother machine?

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

I cannot install the scanner driver in Ubuntu 21.04.  (Linux)

Change the brscan5 scan settings using XSane (Linux)

Where can I download Brother iPrint&Scan application for Mac?

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Install BRAdmin Professional 3

Wireless setup is requesting a WPS PIN to complete the setup

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

I cannot install the Brother printer driver (macOS 10.15 or earlier)

Enable or disable the Brother machine's USB interface.

Scan a document using Brother iPrint&Scan. (Windows, macOS)

Update the Driver or Firmware for your Brother machine

If You Want to Check that Your Network Devices are Working Correctly

Your Brother Machine Cannot Scan over the Network

Your Scanner Cannot Be Detected on the Network During Installation

If You Cannot Complete the Wireless Network Setup Configuration

Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

Reset the Scheduled maintenance counter

The error message "Incorrect PIN" appears and I cannot scan data to the Network (Scan to Network) or SharePoint (Scan to SharePoint).

I cannot import the Address Book data exported from the other machines by using the "Web Based Management" or "Remote Setup Software" to my machine's address book.

My Brother machine is unresponsive.

The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.

The scan result of thick documents is enlarged or its bottom part is cut off.