FAQs & Troubleshooting
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90 Results
- 1Load Receipts, Clippings, Photos, and Other Documents
- 2Scanning and Other Problems
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Document Jam
- 5Load Non-standard Size Documents
- 6Load Documents Longer than Standard Size
- 7Load Standard Size Documents
- 8Replace the Pick Up Roller
- 9Load a Plastic Card
- 10Set the Date and Time Using Web Based Management
- 11Load Documents
- 12Set a Login Password for Web Based Management
- 13Reset the Usage Counters
- 14Send an Email Securely
- 15Set up a Scan to Network Profile
- 16Reset the network settings to the factory default.
- 17Load Business Cards
- 18Use TX Verification Mail
- 19Replace the Brake Roller
- 20What driver package format is supported by my Linux distribution?
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22Your Scanner Cannot Be Detected on the Network During Installation
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Enable the Brother machine's network interface.
- 26Reset Your Brother Machine
- 27Clean the Scanner and Rollers
- 28What is the default password for my Brother machine?
- 29If You Want to Check that Your Network Devices are Working Correctly
- 30Wireless LAN Error Codes
- 31Discover the MAC address of the Brother network card
- 32Change the General Settings from the Control Panel
- 33Scanning with a mobile device
- 34Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 35What is Brother iPrint&Scan?
- 36Where can I download Brother iPrint&Scan application for Mac?
- 37Send Scanned Data to an Email Server
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Set Up the Brother Machine Using Remote Setup (Windows®)
- 40Set up your Brother machine on a wireless network.
- 41Acceptable Documents
- 42Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 43I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 44My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 45Delete a network scanner entry. (Linux)
- 46Update the Driver or Firmware for your Brother machine
- 47If You Cannot Complete the Wireless Network Setup Configuration
- 48Import and Export a CA Certificate
- 49Register an Email Address Using Web Based Management
- 50Turn Setting Lock On