FAQs & Troubleshooting
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90 Results
- 1Load Receipts, Clippings, Photos, and Other Documents
- 2Set up a Scan to Network Profile
- 3Replace the Brake Roller
- 4Document Jam
- 5Wireless setup is requesting a WPS PIN to complete the setup
- 6Your Scanner Cannot Be Detected on the Network During Installation
- 7Reset the Usage Counters
- 8Load Non-standard Size Documents
- 9Load Documents
- 10Replace the Pick Up Roller
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Scanning and Other Problems
- 13Enable the Brother machine's network interface.
- 14Load Documents Longer than Standard Size
- 15Load Business Cards
- 16Set a Login Password for Web Based Management
- 17Wireless LAN Error Codes
- 18Set the Date and Time Using Web Based Management
- 19Discover the MAC address of the Brother network card
- 20Reset the network settings to the factory default.
- 21What is the default password for my Brother machine?
- 22Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 23Load a Plastic Card
- 24Load Standard Size Documents
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Reset Your Brother Machine
- 27Change the General Settings from the Control Panel
- 28Scanning with a mobile device
- 29What driver package format is supported by my Linux distribution?
- 30Where can I download Brother iPrint&Scan application for Mac?
- 31If You Want to Check that Your Network Devices are Working Correctly
- 32Clean the Scanner and Rollers
- 33Send an Email Securely
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35What is Brother iPrint&Scan?
- 36Acceptable Documents
- 37Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 38Check your machine's IP Address or Node Name
- 39My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 40Scan using XSane or GIMP (Linux)
- 41Delete a network scanner entry. (Linux)
- 42Your Brother Machine Cannot Scan over the Network
- 43Secure Function Lock 3.0
- 44Set Up the Brother Machine Using Remote Setup (Windows®)
- 45If You Cannot Complete the Wireless Network Setup Configuration
- 46Set or Change the Setting Lock Password
- 47Set up a Scan to SFTP Profile
- 48Set up your Brother machine on a wireless network.
- 49Configure Public Mode for Secure Function Lock 3.0
- 50Turn Setting Lock On