FAQs & Troubleshooting
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175 Results
- 1Where can I find my Brother printer's serial number?
- 2I cannot install the printer driver or print in Windows 11.
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4Printing is not possible. (USB connection)
- 5Creating a label with GIMP (Linux®)
- 6How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 7The tape got jammed or stuck in the printer.
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 11Where can I download the latest P-touch Editor for Mac?
- 12How do I transfer label or slip templates?
- 13P-touch Editor crashes when I open it on my Mac.
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15I cannot save the edited text file. (Linux®)
- 16Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 17Can my printer use TZ/TZe tapes?
- 18I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 19How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 20Can I print from any software other than P-touch Editor? (for Windows)
- 21Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 22How to identify your Operating System (OS) for Windows or Mac
- 23(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24The driver downloaded from the website cannot be installed.
- 25The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27How do I transfer label templates with P-touch Transfer Express?
- 28Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 29Are there any drivers available for FreeBSD? (Linux®)
- 30PostScript data cannot be printed or is printed in the text format. (Linux®)
- 31Large characters are printed incorrectly. (Linux®)
- 32The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 33Print free-length labels with the set length (Linux®)
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How to open the Devices and Printers window
- 36How do I use a template? (P-touch Editor 5.1 for Mac)
- 37The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 38I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 41The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 42The top and base layers of the laminated tape are misaligned.
- 43How do I transfer templates or other data from the computer to the printer?
- 44I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 45How do I change the language setting? (P-touch Editor Lite LAN)
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48How do I use a template? (P-touch Editor 5.0 for Mac)
- 49Printing is not possible. (P-touch Editor 5.0 for Mac)
- 50How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)