FAQs & Troubleshooting
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124 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Where can I find my Brother printer's serial number?
- 4When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 5How do I eliminate the margin from the start or end of my label when printing?
- 6Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10Printing is not possible. (USB connection)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 15(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 17How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 18The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 19(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21How do I print multiple lines and how many lines can I print?
- 22My label is not cut automatically after printed.
- 23How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 24How do I type symbols?
- 25Printing is not possible. (P-touch Editor 5.0 for Mac)
- 26I can no longer print from my computer, even though I was able to print previously.
- 27The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 28The top and base layers of the laminated tape are misaligned.
- 29How to delete the registry information and files related to the printer driver
- 30The text cannot be printed as specified.
- 31(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 32I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 33When I try to print a label, it comes out blank. (for Mac)
- 34How to open the Devices and Printers window
- 35Can I directly operate my printer from a self-developed application software and print a label?
- 36Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 37I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 38How do I uninstall the printer driver?
- 39How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 40The driver downloaded from the website cannot be installed.
- 41The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 42How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 43How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 44(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 45P-touch Editor crashes when I open it on my Mac.
- 46Can my printer use TZ/TZe tapes?
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 50Some parts of the label are not printed. (P-touch Editor 5.x for Windows)