FAQs & Troubleshooting
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125 Results
- 1How do I type symbols?
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11How to use Numbering function
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 14The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 19How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 21The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 22My label is not cut automatically after printed.
- 23Why does my machine display "Line Limit!" when I press the Enter key?
- 24Why doesn't my machine turn on when the Power key is pressed?
- 25I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 26How do I print multiple lines and how many lines can I print?
- 27How do I eliminate the margin from the start or end of my label when printing?
- 28How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 30(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 31How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 33When I try to use the database function, an application error occurs.
- 34I can no longer print from my computer, even though I was able to print previously.
- 35How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 38(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 39How to open the Devices and Printers window
- 40When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 41How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 42"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 43Can I directly operate my printer from a self-developed application software and print a label?
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 46I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 47How to delete the registry information and files related to the printer driver
- 48(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 50The text cannot be printed as specified.