FAQs & Troubleshooting
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67 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 6The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 7How to identify your Operating System (OS) for Windows or Mac
- 8I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 9When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 10Can I directly operate my printer from a self-developed application software and print a label?
- 11When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 12Where can I find my Brother printer's serial number?
- 13How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 14How do I uninstall the printer driver?
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16How do I change the size of characters?
- 17How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 18How to use a 9/64" (3.5 mm) wide tape
- 19Printing is not possible. (USB connection)
- 20The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 21How do I transfer label or slip templates?
- 22How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 23How to open the Devices and Printers window
- 24Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 25The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 26How do I print the inserted image maintaining its original size?
- 27Why does my machine display "Check Battery!" when I press the print key?
- 28When I press the print key, the power turns off.
- 29How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31What type of barcodes can be printed with the P-touch machine?
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33Can my printer use TZ/TZe tapes?
- 34I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 35The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 36I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 37I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 38How to delete the registry information and files related to the printer driver
- 39How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 40How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 41How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 42Why doesn't my machine turn on when Power key is pressed?
- 43How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 44How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 45How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 48How do I transfer templates or other data from the computer to the printer?
- 49How do I print vertical text? (P-touch Editor 5.x for Windows)
- 50How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)