FAQs & Troubleshooting
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365 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3(Video) Replace the Toner Cartridge
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Image skewed
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) 2-sided Disable or 2-sided Disabled
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11What is Brother iPrint&Scan?
- 12The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 13(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15(Video) Paper is Jammed inside the Machine
- 16Black toner marks across the page
- 17Faint
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19Scan Using Secure Function Lock 3.0
- 20(Video) Unpack your Brother machine and install the toner cartridge
- 21Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 22(Video) Paper is Jammed in the Back of the Machine
- 23(Video) Paper is Jammed in the Paper Tray
- 24Curled or wavy
- 25White lines down the page
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27(Video) Load Paper in the Paper Tray
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29(Video) Cannot Detect
- 30Toner specks
- 31Gray background
- 32Brother iPrint&Scan cannot find my Brother machine (macOS)
- 33Set Telephone Line Compatibility for Interference and VoIP Systems
- 34Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 35(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 36(Video) Paper is Jammed in the 2-sided Tray
- 37Wrinkles or creases
- 38(Video) Set up a Brother machine and your mobile device on a wireless network
- 39White spots or black spots at 94 mm (3.7 in.) intervals
- 40What kind of envelopes and labels are recommended for printing?
- 41Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43(Video) Connect telephone line and power cords
- 44I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 45Use voice mail on the same line as my Brother machine.
- 46Paper is Jammed in the MP tray
- 47Lines across the page
- 48White lines, bands or ribbing across the page
- 49White lines across the page
- 50Replace Drum