FAQs & Troubleshooting
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174 Results
- 1What driver package format is supported by my Linux distribution?
- 2How to identify your Operating System (OS).
- 3I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4Check the IP addresses of your PC and the Brother machine
- 5I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 6The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 7The paper is skewed when it's printed.
- 8Pre-Required Procedures (Linux)
- 9I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 12I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 13I'm using Macintosh. What is the PreScan option used for?
- 14I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 15I am unable to print from a client PC to a printer on a print server. (Linux)
- 16The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 19Does NC-2200w work with Windows Vista?
- 20When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 21The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 22How can I re-install the drivers?
- 23Can I print from DOS applications?
- 24What can happen if the wrong paper is used in your machine.
- 25When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 26I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
- 27The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 28How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 29I cannot install the driver when using the Driver Install Tool. (Linux)
- 30Cannot print after a Windows 10 update (June 2020)
- 31I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 32I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 33Uninstall printer drivers (Linux)
- 34How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 35How do I clean the Scanner to improve the copy or fax quality?
- 36I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 39What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Configure and use PC-FAX (CUPS) (Linux)
- 43I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 44Send a fax using PC-FAX with LPD/LPRng (Linux)
- 45Install the built-in drivers (For Windows 8 and Windows 10)
- 46Can I print from or scan to Android™ Smartphone?
- 47Can I print from and scan to iPhone, iPod touch and iPad?
- 48Scan an image and insert it in a Windows XP application
- 49Scan a document in Windows 8 and Windows 10.
- 50I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?