FAQs & Troubleshooting
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283 Results
- 1Pre-Required Procedures (Linux)
- 2When I print, the pages are smudged with ink. What should I do?
- 3Can I print from or scan to Android™ Smartphone?
- 4I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 5I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 6I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 7How do I know which side up my photo paper should be in the tray?
- 8Scan and save a document in PDF format (Scan to File)
- 9I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 10I cannot feed the paper from the Photo Paper Tray.
- 11I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 12When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 13How do I print envelopes?
- 14Large characters are printed incorrectly. (Linux)
- 15When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 16Send a fax using PC-FAX with LPD/LPRng (Linux)
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 18I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 19Delete print jobs from the print queue.
- 20How to identify your Operating System (OS).
- 21Can I print a report that will show all of my Speed Dial and Group numbers?
- 22I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 23Which E-mail packages are compatible with ControlCenter3?
- 24When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 25I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 26"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 27Where is the USB port on the machine?
- 28The keys on the control panel do not respond.
- 29How do I clear the message "PAPER JAM" from the display?
- 30What is Distinctive Ring and how do I program it?
- 31Why doesn't the machine answer when receiving a call?
- 32When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 33My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 34Why can't I print when an ink cartridge is empty?
- 35How do I load paper?
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Configure and use PC-FAX (CUPS) (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39To install the printer driver easily using a tool. (Linux)
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 42Open the "Scanners and Cameras" and Properties.
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44The printer status is Offline or Paused.
- 45When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 46I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 47When I print photos, the color quality is not good.
- 48I cannot pull the paper tray out of my machine. What can I do?
- 49Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 50I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.