FAQs & Troubleshooting
Popular |
104 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Install the Brother Mobile Connect application (for mobile device)
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Protect your Brother machine against unauthorised access over the network
- 5How to identify your Operating System (OS).
- 6What is the recommended paper?
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Control Printer Driver settings (only available for Windows)
- 10Delete print jobs from the print queue.
- 11Manual Feed
- 12(Video) Paper is Jammed in the Paper Tray
- 13Add your Brother machine with AirPrint (macOS)
- 14I cannot print full-page photos or images using Email Print.
- 15Check the remaining ink or toner level (Linux)
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Cartridge Error
- 182-sided Disable or 2-sided Disabled
- 19The printer status is Offline or Paused.
- 20Drum End Soon
- 21Media Mismatch
- 22Check the firmware version.
- 23What is Toner Continue Mode?
- 24Cannot Print ##
- 25No Toner
- 26In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 27(Video) Paper is Jammed in the Back of the Machine
- 28(Video) Paper is Jammed inside the Machine
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30I cannot connect my machine to a Windows 11 computer via USB.
- 31A security warning appears when accessing Web Based Management via HTTPS.
- 32To install the printer driver easily using a tool. (Linux)
- 33The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35(Video) Set up your Brother machine
- 36(Video) Load an Envelope (Manual Feed Slot)
- 37What is the difference between the toner cartridge and the drum unit?
- 38I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 39Supported models of Universal Printer Driver for PCL
- 40Poor fixing
- 41Uninstall the Brother Software and Drivers (Windows)
- 42I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44What driver package format is supported by my Linux distribution?
- 45When I print images, the quality is not good (Linux)
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)