FAQs & Troubleshooting
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206 Results
- 1I cannot find some option in the Printing preferences. (For Windows)
- 2Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What is Brother iPrint&Scan?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Replace Laser
- 8Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9Replace Belt
- 10Cartridge Error
- 11Drum End Soon
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Can I print from or scan to Android™ Smartphone?
- 14Replace PF Kit xx
- 15Replace Drum
- 16Replace Toner
- 17How to identify your Operating System (OS).
- 18I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 19Small Paper
- 20Cover is Open
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22Load paper in the paper tray
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Protect your Brother machine against unauthorised access over the network
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28Condensation
- 29Tray 2 Error
- 30The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 31The printer status is Offline or Paused.
- 32The color of your printouts is not what you expected
- 33Replace WT Box
- 34Jam MP Tray
- 35Uneven density appears periodically across the page.
- 36Print both sides of paper manually (For Macintosh)
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38I cannot install the driver when using the Driver Install Tool. (Linux)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Cannot print after a Windows 10 update (June 2020)
- 41Windows 10 Support Information
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Delete print jobs from the print queue.
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50Can I use AirPrint with my Brother machine?