FAQs & Troubleshooting
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166 Results
- 1Can I print from iPhone, iPod touch and iPad?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Print both sides of paper or a booklet automatically
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6What is Brother iPrint&Scan?
- 7Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 8Can I print on transparencies e.g. for overhead projectors?
- 9Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 10Curled or wavy
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Jam Manual Feed
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14Replace WT (waste toner) Box
- 15Replace Drum
- 16Cannot print after a Windows 10 update (June 2020)
- 17Delete print jobs from the print queue.
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19How to identify your Operating System (OS).
- 20Change the printer driver settings (Windows/macOS)
- 21Size Mismatch
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23What is the recommended paper?
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 26What is AirPrint?
- 27Can I print from Android™ Smartphone?
- 28Registration or Registration failed.
- 29Calibrate or Calibration Failed or Calibration.
- 30Fuser Error or Self-Diagnostic
- 31Cartridge Error
- 322-sided Disabled
- 33The printer status is Offline or Paused.
- 34Carry out calibration to improve the color density
- 35Replace Belt unit
- 36Jam 2-sided
- 37Jam Inside
- 38Clean the corona wire (video instructions available)
- 39Replace Toner
- 40Turn the Toner Save Mode on or off.
- 41Discover the MAC address of the Brother network card
- 42Colored lines across the page
- 43Adjust the Brother machine's Sleep Time setting
- 44What driver package format is supported by my Linux distribution?
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.