FAQs & Troubleshooting
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162 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I use AirPrint with my Brother machine?
- 3Print on plain paper or bond paper from the Manual feed slot
- 4The printer status is Offline or Paused.
- 5What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 6Install extra memory
- 7Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9How to identify your Operating System (OS).
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11The color of printouts are not what I expected.
- 12What is the recommended paper?
- 13I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15No Belt Unit
- 16The paper is skewed when it's printed.
- 17Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 18The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 19The printer prints unexpectedly or it prints garbage data.
- 20Reprint the last print job
- 21Jam Tray 1
- 22Can I print from DOS applications? What printer driver emulation can be used?
- 23My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25Can I print from or scan to Android™ Smartphone?
- 26Adjust color settings by using the custom setting in the printer driver
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28Belt End Soon
- 29I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 30Drum Error (Drum!)
- 31Jam Inside
- 32Replace Toner
- 33Turn the Toner Save Mode on or off.
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 36To install the printer driver easily using a tool. (Linux)
- 37Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 38I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 39What is the Network Shared printing?
- 40I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 41Clean the LED head
- 42The print speed is very slow when I use XML Paper Specification Printer Driver.
- 43When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 44Clean the drum unit
- 45Print a Printer Settings page
- 46Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 47Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 48Clean the corona wire
- 49Print the Network Configuration List
- 50Print command (LPR) (Linux)