FAQs & Troubleshooting
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88 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Replace Toner
- 3How to identify your Operating System (OS).
- 4What is Toner Continue Mode?
- 5Cover is Open
- 6Jam Inside
- 7Jam Tray
- 8What do the LED indications mean?
- 9Turn the Toner Save Mode on or off.
- 10The Error LED is still on or flashing after I replace the drum unit with a new one.
- 11Cartridge Error
- 12Clean the Drum Unit.
- 13Out of Memory
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15Replace Drum
- 16Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 17The driver installation finished successfully but I cannot print. (Linux)
- 18Delete print jobs from the print queue.
- 19Change the printer driver settings (Windows/macOS)
- 20No Paper
- 21Drum !
- 22Cooling Down
- 23Drum End Soon
- 24Uninstall the drivers. (macOS 13 or greater)
- 25What is the recommended paper?
- 26Uninstall the Brother Software and Drivers (Windows)
- 27Print command (cupswrapper) (Linux)
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29What driver package format is supported by my Linux distribution?
- 30I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 31I want to print using CUPS while keeping SELinux enabled. (Linux)
- 32Uninstall printer drivers (Linux)
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35Open the Status Monitor
- 36Open the Control Panel (For Windows)
- 37What is the difference between the toner cartridge and the drum unit?
- 38A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 39Can I print from or scan to Android™ Smartphone?
- 40I cannot print from my computer via USB.
- 41No Toner
- 42I'm having a problem with the print quality.
- 43Wrong Paper Type
- 44Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 45Toner Low
- 46Clean the corona wire of the drum unit.
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48I cannot install the driver when using the Driver Install Tool. (Linux)
- 49Cannot print after a Windows 10 update (June 2020)
- 50Where can I download Brother iPrint&Scan application for Mac?