FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust the sensitivity of the operation keys?
- 3The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 4Touch panel is malfunctioning.
- 5How do I remove or attach the Embroidery foot ?
- 6How do I adjust thread tension for embroidering?
- 7How do I wind the bobbin?
- 8The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 9The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 10"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 11How do I hoop the fabric in the embroidery frame?
- 12Data cannot be saved to the machine
- 13The pattern transferred from the Artspira app does not appear on the screen of the machine
- 14Data cannot be transferred even though the machine number has been input. (M5622201)
- 15"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 16"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 17How do I attach or remove the embroidery frame ?
- 18How do I set the bobbin?
- 19How do I thread the machine (Threading the upper thread)?
- 20Data cannot be saved to a USB flash drive
- 21[Embroidery machine users] How to retrieve the data transferred from Artspira
- 22Stitches are skipped
- 23Tips for getting better embroidery results
- 24Where do I put the oil in my machine?
- 25"Preventive maintenance is recommended." ppears on the LCD.
- 26Embroidery
- 27"F07" appears on the LCD. What does it mean?
- 28Multiple data cannot be transferred to the machine at once
- 29Introducing the Brother Artspira application
- 30It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 31"This USB media cannot be used." message appears on the LCD. What does it mean?
- 32"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 33"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 34"This pattern cannot be used." message appears on the LCD. What does it mean?
- 35E92001 appears on the Artspira app screen.
- 36M5613201 appears on the Artspira app screen.
- 37How to link accounts
- 38How to connect your machine and transfer data to Artspira
- 39M4341001 appears on the Artspira app screen.
- 40M1332002 appears on the Artspira app screen.
- 41"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 42Bobbin thread breaks
- 43"F01" appears on the LCD. What does it mean?
- 44"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 45When the thread became tangled under the bobbin winder seat
- 46"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 47"USB media error" message appears on the LCD. What does it mean?
- 48"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 49"The bobbin thread is almost empty." message appears on the LCD during embroidering and the machine has stopped. What does it mean?
- 50I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)