FAQs & Troubleshooting
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- 1The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 5I get an error message and cannot update the firmware. (Windows 10 or later)
- 6P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 7When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8The screen ‘locks’, or the printer does not respond normally.
- 9Can I change the text settings line by line?
- 10How to identify your Operating System (OS) for Windows or Mac
- 11How do I change the size of characters?
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15Where can I download the latest P-touch Editor for Mac?
- 16I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 17How do I transfer label or slip templates?
- 18How do I uninstall the printer driver?
- 19The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 20I cannot print after updating the firmware or font data.
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (P-touch Editor5.3 for Mac)
- 23My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 24When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 25How to install Brother software on a computer not connected to the Internet
- 26(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27The top and base layers of the laminated tape are misaligned.
- 28(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29The text cannot be printed as specified.
- 30(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 31How do I type accented characters?
- 32(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 33How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 34How do I print multiple lines and how many lines can I print?
- 35Printing is not possible. (USB connection)
- 36How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 38I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 39Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 40The tape got jammed or stuck in the printer.
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 42Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 43I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 44How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 45How do I create a small label?
- 46What is the Label List? (P-touch Editor 5.x for Windows)
- 47How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 48How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49How to use Numbering function
- 50How do I type symbols?