FAQs & Troubleshooting
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276 Results
- 151How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 152I am unable to print from a client PC to a printer on a print server. (Linux)
- 153Uninstall printer drivers (Linux)
- 154"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 155I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 156When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 157Check the firmware version.
- 158"Offline" appears on the Status Monitor.
- 159Open the Control Panel (For Windows)
- 160Install the built-in drivers (For Windows 8 and Windows 10)
- 161The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 162Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 163Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 164Setting up the Web icon (Brother Web Connect) function.
- 165The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 166Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 167Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 168Out of Fax Memory
- 169Scan a document and e-mail it as an attachment (For Macintosh)
- 170Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 171What is the Network Shared printing?
- 172Select Receive mode.
- 173Send a fax
- 174Configure a cover page for PC-FAX.
- 175Change the printer driver settings (Windows/macOS)
- 176Verify if the Brother machine has a dial tone.
- 177Scan multiple pages into one file instead of each scan being saved as a separate file.
- 178Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 179When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 180Why is it necessary for my machine to go through regular cleaning cycles?
- 181Copy on Both Sides of the Paper (1-sided to 2-sided)
- 182Scan a document in Windows 8 and Windows 10.
- 183I am experiencing issues sending a fax.
- 184I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 185Uninstall the Brother Software and Drivers (Windows)
- 186I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 187Configure the Scan to Email Feature (Linux)
- 188When I print images, the quality is not good (Linux)
- 189When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 190I want to print using CUPS while keeping SELinux enabled. (Linux)
- 191Firewall port requirements of the Scan Key Tool (Linux)
- 192Scan a document using Brother iPrint&Scan. (macOS only)
- 193Install PaperPort™ 12SE onto Windows 10.
- 194Windows 10 Support Information
- 195I cannot view the HTML format manual (web manual).
- 196How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 197Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 198Scan a text document and convert it into a text file (For Windows)
- 199Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 200Send a PC-FAX