FAQs & Troubleshooting
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191 Results
- 151Configure and use the Scan Key Tool (Linux)
- 152I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 153Paper size settings are unavailable when I print from OpenOffice (Linux)
- 154My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 155I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 156I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 157When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 158Uninstall the scanner driver. (Linux)
- 159Print command (cupswrapper) (Linux)
- 160All print jobs are aborted and nothing is printed. (Linux)
- 161I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 162Firewall port requirements of the Scan Key Tool (Linux)
- 163I cannot save a file downloaded from the Brother support website (For Windows)
- 164Check the firmware version.
- 165When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 166I cannot make borderless prints.
- 167Locate files scanned with ControlCenter2 (For Macintosh)
- 168The edge of glossy paper is smudged.
- 169I cannot print from my computer via USB.
- 170Windows 7 Support Information
- 171I cannot scan via USB. (Mac OS X)
- 172When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 173When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 174The ink cartridges run out very quickly. Is there any reason for that?
- 175Create or view a XML Paper Specification document
- 176How do I clear the message "Unusable Device / Please Disconnect USB Device"?
- 177When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 178When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 179Which E-mail packages are compatible with ControlCenter3?
- 180One or more of my colors are not printing (blank). What can I do?
- 181Scan a document from a Windows XP application
- 182Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 183The keys on the control panel do not respond.
- 184How do I clear the message "INK EMPTY" from the display?
- 185Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 186How do I re-install the drivers?
- 187Is there a way to view how much ink is remaining?
- 188When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 189I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 190Uninstall the drivers (Windows)
- 191I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?