FAQs & Troubleshooting
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203 Results
- 151What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 152Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 153How do I clean the inside of the printer?
- 154When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 155Black toner marks appear across the page.
- 156White lines appear across the page.
- 157ERROR XX <-> SERVICE CALL
- 158I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 159How do I print a network configuration page?
- 160Where do I find the complete User's Guide?
- 161The image is ghosted.
- 162White spots appear in areas of dense black printing.
- 163Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 164Uninstall printer drivers (Linux)
- 165Windows 10 Support Information
- 166Install the built-in drivers (For Windows 8 and Windows 10)
- 167A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 168Discover the MAC address of the Brother network card
- 169I cannot print from my computer via USB.
- 170I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 171The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 172I updated the Web BRAdmin and cannot enable the logging function.
- 173What is Optional Font Package (BS-3000)?
- 174SIZE ERROR DX
- 175BUFFER ERROR
- 176TONER EMPTY
- 177What kind of envelopes should I avoid?
- 178JAM DUPLEX
- 179What do LCD messages on Display (Maintanance messages) mean?
- 180What does the LOAD LETTER sized error message mean?
- 181The print speed slows down.
- 182I cannot print from Mac OS X.
- 183How do I print on labels, transparencies etc?
- 184When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 185I cannot use the "Modules Update" button on Web BRAdmin.
- 186The printer prints unexpectedly or it prints garbage.
- 187I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 188I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 189PAPER JAM
- 190The machine does not print anything.
- 191I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 192Uninstall the drivers. (Mac OS X 10.5)
- 193Printouts have toner specks.
- 194What kind of paper can I use?
- 195JAM TRAY 2
- 196JAM TRAY 1
- 197JAM MP TRAY
- 198I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 199White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 200I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?