FAQs & Troubleshooting
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276 Results
- 101Set the date and time.
- 102I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 103Add your Brother machine with AirPrint (macOS)
- 104Configure and use the Scan Key Tool (Linux)
- 105When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 106I cannot print using my Brother machine on a wireless network (Windows)
- 107I cannot print using my Brother machine on a wireless network (Mac)
- 108Protect your Brother machine against unauthorised access over the network
- 109Connect the telephone line and power cord
- 110Install starter ink cartridges
- 111Delete print jobs from the print queue.
- 112Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 113Download a file from the "Downloads" section and save it to Windows 8 computer.
- 114Cannot Detect Ink Volume
- 115I still receive the error message "Paper Jam" after I removed the jammed paper.
- 116Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 117What is Brother Web Connect?
- 118I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 119I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 120Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 121Discover the MAC address of the Brother network card
- 122The edge of glossy paper is smudged.
- 123Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 124I cannot scan via USB. (Mac OS X)
- 125How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 126Scan a document into PaperPort™ using the TWAIN driver
- 127In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 128Scan a document in Mac OS X 10.7.
- 129Scan a document using "Scanner and Camera Wizard" in Windows XP
- 130Scan an image and insert it in a Windows XP application
- 131Scan a document from a Windows XP application
- 132Forward a fax to another fax machine when my machine has a mechanical problem.
- 133Improve poor print quality.
- 134Confirm that a FAX I sent was received correctly.
- 135Reset the network settings to the factory default.
- 136I cannot install the driver when using the Driver Install Tool. (Linux)
- 137Scan using XSane or GIMP (Linux)
- 138The downloaded driver's name is different from my machine's name. (Linux)
- 139I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 140Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 141I cannot print from my computer via USB.
- 142Can I print directly onto DVDs or CDs?
- 143Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 144My Brother machine feeds multiple sheets of paper at a time.
- 145Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 146Where can I find my Brother machine's serial number?
- 147Is there a way to view how much ink is remaining?
- 148Adjust the Sleep Mode setting.
- 149Cannot print after a Windows 10 update (June 2020)
- 150The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)