FAQs & Troubleshooting
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276 Results
- 101Windows 10 Support Information
- 102Check the firmware version.
- 103Open the Control Panel (For Windows)
- 104Setting up the Web icon (Brother Web Connect) function.
- 105I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 106After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 107What is the Network Shared printing?
- 108Send a fax
- 109I cannot print from my computer via USB.
- 110Why doesn't my Brother machine have a dial tone?
- 111The print speed is very slow when I use XML Paper Specification Printer Driver.
- 112How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 113When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 114Scan a document into PaperPort™ using the TWAIN driver
- 115My Brother machine has no power.
- 116Scan a document in Mac OS X 10.7.
- 117Scan a document from a Windows Vista application
- 118Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 119Clean the Scanner to improve the copy or fax quality.
- 120Adjust the Sleep Mode setting.
- 121While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 122I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 123I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 124I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 125I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 126I cannot install the driver when using the Driver Install Tool. (Linux)
- 127I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 128I cannot find some options in the Print dialog box (macOS 11 or later)
- 129I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 130I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 131I cannot install Brother drivers on Debian 10 or later (Linux)
- 132I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 133Configure and use PC-FAX (CUPS) (Linux)
- 134Configure the Scan to Email Feature (Linux)
- 135What driver package format is supported by my Linux distribution?
- 136Scan using XSane or GIMP (Linux)
- 137The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 138Where can I download Brother iPrint&Scan application for Mac?
- 139My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 140The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 141"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 142Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 143The driver installation finished successfully but I cannot print. (Linux)
- 144Wireless setup is requesting a WPS PIN to complete the setup
- 145I installed scan-key-tool, but it does not work. (Linux)
- 146When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 147Command List of brscan. (Linux)
- 148Important points for specifying the scan area (Linux)
- 149How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 150I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)