FAQs & Troubleshooting
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212 Results
- 101Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 102Uninstall the drivers. (macOS 13 or greater)
- 103Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 104I am experiencing problems sending a fax.
- 105The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 106What is the "Station ID" and how do I set it?
- 107Uninstall the Brother Software and Drivers (Windows)
- 108Print the Network Configuration Report
- 109I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 110Check the remaining ink or toner level (Linux)
- 111Wireless setup is requesting a WPS PIN to complete the setup
- 112To install the printer driver easily using a tool. (Linux)
- 113I cannot print using my Brother machine on a wireless network (Mac)
- 114Use the Network Connection Repair Tool (Windows)
- 115Delete print jobs from the print queue.
- 116Open the Control Panel (For Windows)
- 117Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 118Can I use AirPrint with my Brother machine?
- 119How to identify your Operating System (OS).
- 120A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 121I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 122Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 123Send an image file as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 124The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 125Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 126I am sharing my Brother machine. I can print but cannot scan.
- 127Scan and save a document in PDF format for Windows (Scan to File)
- 128Verify if the Brother machine has a dial tone
- 129I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 130I'm having an issue with the print quality.
- 131Check the remaining life of my Brother machine's drum.
- 132What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 133Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 134I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 135Clean the scanner to improve the copy or fax quality.
- 136The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 137Configure the Scan to Email Feature (Linux)
- 138Configure and use the Scan Key Tool (Linux)
- 139The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 140Where can I download Brother iPrint&Scan application for Mac?
- 141My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 142"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 143Large characters are printed incorrectly. (Linux)
- 144I installed scan-key-tool, but it does not work. (Linux)
- 145Command List of brscan. (Linux)
- 146Uninstall Scan-key-tool. (Linux)
- 147How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 148I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 149I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 150Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)