FAQs & Troubleshooting
Latest |
197 Results
- 10120/10/2020Using the Printer Setting Tool (for Mac)
- 10216/10/20202-color Printing is not possible.
- 10315/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 10413/10/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 10513/10/2020The power turns off automatically.
- 10607/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 10707/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 10804/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10914/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11009/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 11103/07/2020Installing the software
- 11204/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 11319/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 11419/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11519/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 11618/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11713/05/2020How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 11813/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 11913/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 12013/05/2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 12113/05/2020How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 12213/05/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 12316/04/2020How to use the Numbering function (P-touch Editor Lite)
- 12415/04/2020I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 12507/04/2020Can I print out the printer settings?
- 12607/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 12706/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12809/03/2020Labels are jammed in the machine or are not ejected correctly after printing.
- 12905/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 13024/01/2020What is the default User ID and Password for BRAdmin Light or Professional?
- 13109/12/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 13209/12/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 13309/12/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 13409/12/2019The printing position shifts vertically or horizontally. (Linux®)
- 13509/12/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 13609/12/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 13709/12/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 13809/12/2019I cannot save the edited text file. (Linux®)
- 13909/12/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 14009/12/2019Are there any drivers available for FreeBSD? (Linux®)
- 14109/12/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 14209/12/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 14309/12/2019Print free-length labels with the set length (Linux®)
- 14409/12/2019Some of the print options in OpenOffice do not work. (Linux®)
- 14509/12/2019Creating a label with OpenOffice (Linux®)
- 14609/12/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 14709/12/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 14825/11/2019When I print many continuous labels, part of the label data is printed twice.
- 14918/11/2019The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 15012/11/2019How do I install/change the label roll?