FAQs & Troubleshooting
Latest |
184 Results
- 10116/05/2013Dirt appears on the back of paper.
- 10216/05/2013The color of printouts are not what I expected.
- 10316/05/2013What is the 120K kit and what should I do if I see a message telling me to replace it?
- 10416/05/2013How do I change the color mode from a Windows PC?
- 10515/05/2013Paper Feed Problems
- 10615/05/2013When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 10714/05/2013How can I change the IP address?
- 10814/05/2013Printouts have toner specks.
- 10910/05/2013White streaks or bands appears down the page.
- 11010/05/2013Lines appears across the page.
- 11109/05/2013What is the life of the consumables?
- 11209/05/2013Print on both sides of the paper(2-sided/Duplex Printing).
- 11326/04/2013Color around the edge of printing is incorrect.
- 11426/04/2013Vertical black lines or streaks appear on the printout.
- 11525/04/2013Nothing is printed on the page or some colors are missing.
- 11628/02/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 11716/12/2011Replace the toner cartridge.
- 11816/11/2011The paper is skewed when it's printed.
- 11902/11/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 12002/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 12131/10/2011I updated the Web BRAdmin and cannot enable the logging function.
- 12229/09/2011Feartures in the BR-Script 3 driver (For Windows Users)
- 12326/08/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 12408/11/2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 12510/06/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 12602/06/2010My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 12713/04/2010Functions supported in the Windows 7 built-in drivers
- 12810/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12926/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13006/10/2009How do I upgrade the firmware of my Brother print server?
- 13121/08/2009I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 13229/06/2009How do I factory reset the print server?
- 13327/05/2009How do I replace the OPC belt cartridge?
- 13427/05/2009How do I replace the waste toner pack?
- 13510/03/2009Can I buy any MICR toner?
- 13614/06/2007How do I use the Brother Analysis Tool software?
- 13712/06/2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 13817/05/2007Creating and using a Macro from a Windows PC
- 13907/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 14017/10/2006Printing on transparancies from a Windows® computer
- 14117/10/2006Printing on transparancies using the BR-Script driver from a Macintosh® computer
- 14217/10/2006Change color mode from a Windows® PC
- 14317/10/2006Uneven density appears periodically in the horizontal direction.
- 14417/10/2006What kind of labels and transparencies can I use?
- 14517/10/2006Selecting the best possible print quality from a Macintosh® PC
- 14617/10/2006How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 14717/10/2006What is a file server based network and do Brother printers work in that type of environment?
- 14817/10/2006How can I change the IP address using the ARP and PING commands?
- 14917/10/2006Printouts have wrinkles or creases.
- 15017/10/2006Ink smears when rubbed.