FAQs & Troubleshooting
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164 Results
- 101The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 102I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 103The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 104I connected multiple printers of the same model to one computer but can only print from one of them.
- 105How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 106How do I set a tape cassette?
- 107How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 108What is the Label List? (P-touch Editor 5.x for Windows)
- 109The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 110Why doesn't my machine turn on when the Power button is pressed?
- 111I can no longer print from my computer, even though I was able to print previously.
- 112The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 113How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 114How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 115(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 116Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 117The tape does not feed properly or the tape gets stuck inside the machine.
- 118I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 119I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 120The printer feeds more tape than required. (P-touch Design&Print 2)
- 121How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 122(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 123How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 124How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 125The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 126How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 127I cannot insert or remove the tape cassette.
- 128I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 129The battery will not charge.
- 130When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 131I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 132How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 133I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 134Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 135How many mobile devices can I connect to one printer via Bluetooth®?
- 136How to open the Devices and Printers window
- 137When printing from an application, the application's "Collate" setting does not work correctly.
- 138How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 139What is the compatible barcode protocol? (iPrint&Label)
- 140How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 141How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 142What is P-touch Update Software?
- 143How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 144There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 145How to identify the printer's firmware version
- 146Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 147(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 148The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 149What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 150How do I connect the printer to my computer using a USB cable?