FAQs & Troubleshooting
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305 Results
- 101I get a TS error when trying to print on a wireless network.
- 102Set up your Brother machine on a wireless network.
- 103Windows 10 Support Information
- 104Open the Control Panel (For Windows)
- 105Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 106I cannot print from my computer via USB.
- 107I can print but cannot scan via network. (For Mac)
- 108I can print but cannot scan via network. (For Windows)
- 109I can receive a fax, but cannot receive a telephone call.
- 110Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 111My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 112I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 113What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 114How do I start ControlCenter3?
- 115How do I set up my Brother machine's built-in Message Center?
- 116I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 117In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 118Scan a document in Mac OS X 10.7.
- 119Scan a document in Windows 8 and Windows 10.
- 120Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 121Is there a way to view how much ink is remaining?
- 122Is there any way to reduce Ink consumption?
- 123The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 124Clear the message "Awaiting Redial"
- 125I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 126I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 127I cannot install the driver when using the Driver Install Tool. (Linux)
- 128Configure the Scan to Email Feature (Linux)
- 129Configure and use the Scan Key Tool (Linux)
- 130Cannot print after a Windows 10 update (June 2020)
- 131The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 132I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 133Paper size settings are unavailable when I print from OpenOffice (Linux)
- 134The downloaded driver's name is different from my machine's name. (Linux)
- 135The driver installation finished successfully but I cannot print. (Linux)
- 136When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 137I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 138When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 139I cannot scan when using SELinux (Security-Enhanced Linux)
- 140I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 141I installed scan-key-tool, but it does not work. (Linux)
- 142When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 143Command List of brscan. (Linux)
- 144Delete a network scanner entry. (Linux)
- 145Uninstall the scanner driver. (Linux)
- 146Uninstall Scan-key-tool. (Linux)
- 147Print command (cupswrapper) (Linux)
- 148All print jobs are aborted and nothing is printed. (Linux)
- 149I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 150I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)