FAQs & Troubleshooting
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162 Results
- 101Print on envelopes, labels or thick paper from the Manual feed slot
- 102Print the Network Configuration Report
- 103Clear paper jams.
- 104Image skewed
- 105Hollow print
- 106I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 107The downloaded driver's name is different from my machine's name. (Linux)
- 108Large characters are printed incorrectly. (Linux)
- 109I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 110Printing/ Scanning with a mobile device
- 111What is the difference between the toner cartridge and the drum unit?
- 112A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 113Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 114The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 115I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 116Black toner marks across the page
- 117White lines down the page
- 118Lines across the page
- 119White lines, bands or ribbing across the page
- 120White lines across the page
- 121Change the sleep time setting
- 122Ghost
- 123I cannot find some options in the Print dialog box (macOS 11 or later)
- 124Add your Brother machine with AirPrint (macOS)
- 125I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 126Where can I download Brother iPrint&Scan application for Mac?
- 127Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 128I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 129How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 130Windows 10 Support Information
- 131What kind of envelopes and labels are recommended for printing?
- 132I cannot view the HTML format manual (web manual).
- 133Possible solutions for print quality issues
- 134Use the Network Connection Repair Tool (Windows)
- 135Check the firmware version.
- 136(Video) Load paper
- 137Load paper in the paper tray
- 138Open the Status Monitor
- 139Install the built-in drivers (For Windows 8 and Windows 10)
- 140I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 141Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 142Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 143The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 144What is the Network Shared printing?
- 145Can I print from and scan to iPhone, iPod touch and iPad?
- 146I cannot print from my computer via USB.
- 147Change the printer driver settings (Windows/macOS)
- 148What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 149Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 150Clean the drum unit