FAQs & Troubleshooting
Latest |
194 Results
- 5112/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5212/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5312/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5412/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5512/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5606/06/2023I cannot print using a HSe cassette.
- 5712/04/2023Where can I find my Brother printer's serial number?
- 5801/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 5901/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 6028/10/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 6121/10/2022Using Web Based Management
- 6213/10/2022Where can I download the latest P-touch Editor for Mac?
- 6328/06/2022How to install Brother software on a computer not connected to the Internet
- 6402/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6526/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6618/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6711/04/2022Install BRAdmin Professional 3
- 6805/04/2022Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 6931/03/2022How to delete the registry information and files related to the printer driver
- 7028/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 7128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7224/03/2022Share your printer in Windows 7 (Shared printer)
- 7324/03/2022Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 7415/03/2022I can no longer print from my computer, even though I was able to print previously.
- 7507/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 7616/02/2022How can I print using Portrait? (iPrint&Label)
- 7716/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 7817/01/2022Creating a label using P-touch Editor Lite
- 7917/01/2022P-touch Editor Lite pop-up dialog box does not appear when connecting P-touch labeler to my computer.
- 8007/01/2022The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 8107/01/2022Open LBX files created in P-touch Editor in Pro Label Tool
- 8207/01/2022How to create serialized labels (Pro Label Tool)
- 8309/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 8409/12/2021How to use P-touch Library
- 8509/12/2021Using the Printer Setting Tool (for Windows)
- 8609/12/2021How do I update P-touch Editor?
- 8709/12/2021How do I update the firmware?
- 8809/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 8915/11/2021How can I create a barcode label? (iPrint&Label)
- 9026/10/2021I cannot use P-touch Editor Lite. (For macOS 10.15 or later)
- 9126/10/2021P-touch Editor crashes when I open it on my Mac.
- 9221/07/2021How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 9325/06/2021How can I print wirelessly from a computer in Ad-hoc mode?
- 9425/06/2021Using the Communication Settings (for Windows)
- 9525/06/2021How do I connect the printer to my computer via Wi-Fi®?
- 9614/05/2021How can I connect the printer and my Android™ mobile device wirelessly?
- 9718/03/2021What can I do with the NFC (Near Field Communication) feature?
- 9806/01/2021When the NFC reader of my Android™ device is tapped against the NFC logo on the P-touch, the device is recognized but cannot connect to the P-touch.
- 9906/01/2021How do I disable broadcasting the printer to AirPrint-compatible devices?
- 10023/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)