FAQs & Troubleshooting
Latest |
164 Results
- 5112/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5212/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5312/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5412/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5512/04/2023Where can I find my Brother printer's serial number?
- 5601/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 5717/02/2023The printer does not print from my mobile device or does not print correctly.
- 5828/10/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 5913/10/2022Where can I download the latest P-touch Editor for Mac?
- 6003/10/2022When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 6128/06/2022How to install Brother software on a computer not connected to the Internet
- 6202/05/2022I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 6302/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6426/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6518/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6611/04/2022How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 6731/03/2022How to delete the registry information and files related to the printer driver
- 6828/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6928/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7015/03/2022I can no longer print from my computer, even though I was able to print previously.
- 7107/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 7216/02/2022How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 7309/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7409/12/2021Using the Printer Setting Tool (for Windows)
- 7515/11/2021How can I create a barcode label? (iPrint&Label)
- 7626/10/2021P-touch Editor crashes when I open it on my Mac.
- 7717/08/2021I cannot insert or remove the tape cassette.
- 7821/07/2021How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 7915/01/2021How many mobile devices can I connect to one printer via Bluetooth®?
- 8025/12/2020The printer feeds more tape than required. (P-touch Design&Print 2)
- 8123/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 8227/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 8313/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 8406/11/2020What do the indicator lights mean?
- 8506/11/2020When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 8626/10/2020Using the Device settings (for Windows)
- 8722/10/2020The label does not cut well.
- 8801/10/2020Using the Printer Setting Tool (for Mac)
- 8909/09/2020What is P-touch Update Software?
- 9004/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9126/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 9214/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9314/07/2020The printer is not connected to my mobile device correctly.
- 9414/07/2020The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 9514/07/2020I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 9609/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9706/07/2020How is the print head cleaning cassette used?
- 9806/07/2020The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 9906/07/2020When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 10006/07/2020How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)