FAQs & Troubleshooting
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151 Results
- 51Adjust color settings by using the custom setting in the printer driver (Windows only)
- 52I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 53I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 54Cannot print after a Windows 10 update (June 2020)
- 55Check the remaining ink or toner level (Linux)
- 56I cannot print on a wireless (Wi-Fi) network (Mac)
- 57Access Web Based Management
- 58Delete print jobs from the print queue.
- 59How to identify your Operating System (OS).
- 60Reduce Toner Consumption
- 61I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 62Add your Brother machine with AirPrint (macOS)
- 63Export an address book and import it to another machine
- 64I cannot print using my Brother machine on a wired network (Windows/macOS)
- 65I cannot print on a wireless (Wi-Fi) network (Windows)
- 66How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 67Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 68Download a file from the "Downloads" section and save it to Windows 8 computer.
- 69Discover the MAC address of the Brother network card
- 70Change the printer driver settings (Windows)
- 71I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 72Reset the Network Settings to the Factory Settings
- 73What is the recommended paper?
- 74Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 75I cannot scan via network.
- 76I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 77Wireless setup is requesting a WPS PIN to complete the setup
- 78I get a TS error when trying to print on a wireless network.
- 79Load Documents in the Automatic Document Feeder (ADF)
- 80The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 81Protect your Brother machine against unauthorised access over the network
- 82I cannot find some option in the Printing preferences. (For Windows)
- 83What is the difference between the toner cartridge and the drum unit?
- 84Correct the Color Printing
- 85Toner smears easily
- 86Install the optional lower tray
- 87I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 88I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 89When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 90Can I send a print job to multiple machine email addresses using Email Print?
- 91Where can I download Brother iPrint&Scan application for Mac?
- 92My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94Large characters are printed incorrectly. (Linux)
- 95I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 96Document is Jammed under the Document Cover
- 97Document is Jammed in the Top of the ADF Unit
- 98Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 99I cannot print from my computer via USB.
- 100Verify if the Brother machine has a dial tone.