FAQs & Troubleshooting
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275 Results
- 51Uninstall the scanner driver. (Linux)
- 52Send a fax using PC-FAX with LPD/LPRng (Linux)
- 53I cannot save a file downloaded from the Brother support website (For Windows)
- 54Enable the Brother machine's network interface.
- 55Protect your Brother machine against unauthorised access over the network
- 56Unpack your Brother machine
- 57Delete print jobs from the print queue.
- 58I cannot find some option in the Printing preferences. (For Windows)
- 59Download a file from the "Downloads" section and save it to Windows 8 computer.
- 60Printing/ Scanning with a mobile device
- 61I still receive the error message "Paper Jam" after I removed the jammed paper.
- 62How to identify your Operating System (OS).
- 63The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 64Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 65Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 66Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 67Ink Absorber Full / Ink Absorber Pad Full
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 69Configure a cover page for PC-FAX.
- 70Change the printer driver settings (Windows/macOS)
- 71I can print but cannot scan via network. (For Windows)
- 72Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 73I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 74I'm using Windows XP. I cannot scan with the USB cable.
- 75In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 76Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 77Confirm that a FAX I sent was received correctly.
- 78Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 79I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 80Configure and use the Scan Key Tool (Linux)
- 81When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 82I am unable to print from a client PC to a printer on a print server. (Linux)
- 83I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 84Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 85Open the Control Panel (For Windows)
- 86Setting up the Web icon (Brother Web Connect) function.
- 87Scan a document and e-mail it as an attachment (For Macintosh)
- 88After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 89What is the Network Shared printing?
- 90Send a fax
- 91Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 92Why doesn't my Brother machine have a dial tone?
- 93The print speed is very slow when I use XML Paper Specification Printer Driver.
- 94How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 95When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 96Scan a document into PaperPort™ using the TWAIN driver
- 97My Brother machine has no power.
- 98Scan a document in Mac OS X 10.7.
- 99Scan a document from a Windows Vista application
- 100Uninstall the drivers. (Mac OS X 10.6 - macOS 12)