FAQs & Troubleshooting
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297 Results
- 51When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 52Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 53Colors are light or faint on the whole page.
- 54Turn the Toner Save Mode on or off.
- 55White spots or hollow print
- 56Colored streaks or bands down the page
- 57Nothing is printed on the page
- 58I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 59Cartridge Error
- 60Drum Stop
- 61No Waste Toner
- 62Manual Feed
- 63Out of Memory
- 64Print on envelopes, labels or thick paper from the Manual feed slot
- 65Configure and use PC-FAX (CUPS) (Linux)
- 66Easy Scan to E-mail
- 67Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 68Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 69Configure and use the Scan to Network feature (For Windows)
- 70A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 71Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 72How to identify your Operating System (OS).
- 73I keep getting the error message "Authenticate Err (Authentication error)".
- 74Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 75How do I know which receive mode to select?
- 76Small Paper
- 77Short Paper
- 78Registration or Registration failed.
- 79Toner Error
- 80No Belt Unit
- 81Calibrate or Calibration Failed or Calibration.
- 82When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 83Toner Low
- 84Size mismatch
- 85Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 86What is the recommended paper?
- 87I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 88How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 89Configure and use the Scan to E-mail Server feature.
- 90Delete print jobs from the print queue.
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 93Scan Unable xx
- 94Fuser Error or Self-Diagnostic
- 95Belt End Soon
- 96WT Box End Soon
- 972-sided Disabled
- 98No Toner
- 99My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 100I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".