FAQs & Troubleshooting
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363 Results
- 51I can receive a fax, but cannot receive a telephone call.
- 52Wrong Paper Size
- 53I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 54I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 55Store numbers on my Brother machine for easy dialing from the computer. (For Windows)
- 56Forward a fax to another fax machine when my machine has a mechanical problem
- 57Out of Memory
- 58Can I print from DOS applications?
- 59When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 60What is MFL-Pro Suite Software?
- 61What is the recommended paper?
- 62What driver package format is supported by my Linux distribution?
- 63Important points for specifying the scan area (Linux)
- 64A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 65Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 66I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 67I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 68Replace PF Kit xx
- 69Scan and save a document in PDF format for Windows (Scan to File)
- 70Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 71Log on as a restricted user when the Secure Function Lock feature is turned ON
- 72Scan a document into PaperPort™ using the TWAIN driver
- 73My Brother machine misfeeds paper.
- 74White spots or black spots at 3.7 in. (94 mm) intervals
- 75Toner specks
- 76White lines down the page
- 77Lines across the page
- 78White lines across the page
- 79Reset the network settings to the factory default (video instructions).
- 80Replace Toner
- 81What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 82Replace Fuser
- 83Turn the Toner Save mode on or off
- 84Ghost
- 85I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 86Paper size settings are unavailable when I print from OpenOffice (Linux)
- 87"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 88"Offline" appears on the Status Monitor.
- 89Configure and use the Scan to FTP feature
- 90Printing/ Scanning with a mobile device
- 91The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 92Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 93I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 94Scan a document and e-mail it as an attachment (For Macintosh)
- 95What is the Network Shared printing?
- 96Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 97Setup and use Brother PC-FAX receiving
- 98Change the printer driver settings (Windows/macOS)
- 99Size Error
- 100I can print but cannot scan via network. (For Windows)