FAQs & Troubleshooting
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321 Results
- 51Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 52I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 53How do I know which side up my photo paper should be in the tray?
- 54When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 55When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 56Scan and save a document in PDF format (Scan to File)
- 57Scan multiple pages into one file instead of each scan being saved as a separate file.
- 58I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 59I cannot remove red-eye.
- 60One or more of my colors are not printing (blank). What can I do?
- 61Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 62Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 63When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 64How do I factory reset the network settings?
- 65I'm using Macintosh. What is the PreScan option used for?
- 66I cannot install the driver when using the Driver Install Tool. (Linux)
- 67How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 68Install PaperPort™ 12SE / 14SE onto Windows 10.
- 69The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 70How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 71Is there a Brother machine which is compatible with Mac Airport stations?
- 72Set the date and time
- 73I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 74Cannot print after a Windows 10 update (June 2020)
- 75Uninstall the scanner driver. (Linux)
- 76ControlCenter3 displays a blank screen at startup (Windows)
- 77Use the Network Connection Repair Tool (Windows)
- 78Scan from the Brother iPrint&Scan application using Windows Phone.
- 79Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 80Download a file from the "Downloads" section and save it to Windows 8 computer.
- 81Install the built-in drivers (For Windows 8 and Windows 10)
- 82What is Brother iPrint&Scan?
- 83Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 84Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 85Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 86Load photo paper into my machine.
- 87Can I use AirPrint with my Brother machine?
- 88Important points you need to confirm before configuring your Brother machine for a wireless network.
- 89Delete numbers stored in my Brother machine's Caller ID History.
- 90The edge of glossy paper is smudged.
- 91The computer fails to boot during its start-up process.
- 92The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 93Windows 7 Support Information
- 94When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 95Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 96Print using only the black ink cartridge when the Color cartridges have run out.
- 97How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 98Where can I get FaceFilter Studio and what can I do with this application?
- 99What type(s) of connections can I use with my Brother machine and a wireless network?
- 100What is Infrastructure mode?