FAQs & Troubleshooting
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348 Results
- 51Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 52The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 53Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 54Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 55Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 56How to identify your Operating System (OS).
- 57Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 58A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 59Locate files scanned with ControlCenter2 (For Macintosh)
- 60Change the printer driver settings (Windows/macOS)
- 61How many times will my Brother machine automatically redial a busy number?
- 62Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 63When I make a copy the image or text is cut off. What can I do?
- 64Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 65Print using only the black ink cartridge when the Color cartridges have run out.
- 66Which E-mail packages are compatible with ControlCenter3?
- 67How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 68The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 69Can my Brother machine print a report to verify a fax I sent was received?
- 70What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 71Uninstall the Brother Software and Drivers (Windows)
- 72I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 73I cannot install Brother drivers on Debian 10 or later (Linux)
- 74What driver package format is supported by my Linux distribution?
- 75Large characters are printed incorrectly. (Linux)
- 76I installed scan-key-tool, but it does not work. (Linux)
- 77Command List of brscan. (Linux)
- 78Uninstall the scanner driver. (Linux)
- 79Open the Control Panel (For Windows)
- 80The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 81A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 82Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 83How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 84When I try to scan the A3/ Ledger size document using ScanSoft™ PaperPort™ 11SE, there is not "A3/ Ledger" in the paper size list. What should I do?
- 85I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 86Wrong Paper Size
- 87When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 88When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 89Is there a Brother machine which is compatible with Mac Airport stations?
- 90One or more of my colors are not printing (blank). What can I do?
- 91Scan a document in Mac OS X 10.7.
- 92Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 93Scan a document from a Windows Vista application
- 94When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 95When I print, the pages are smudged with ink. What should I do?
- 96Where can I find my Brother machine's serial number?
- 97What is the "Station ID" and how do I set it?
- 98How do I load envelopes into my machine?
- 99I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 100Images of the thumbnail page from the media (memory) card won't print.