FAQs & Troubleshooting
Popular |
283 Results
- 51The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 52When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 53When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 54My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 55What driver package format is supported by my Linux distribution?
- 56Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 57When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 58Open the "Scanners and Cameras" and Properties.
- 59Can I print from or scan to Android™ Smartphone?
- 60I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 61I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 62How do I receive faxes when the Brother machine is in Manual Mode?
- 63What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 64"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 65When I print, the pages are smudged with ink. What should I do?
- 66How do I clear the message "INK EMPTY" from the display?
- 67When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 68I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 69I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 70I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 71I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 72Configure the Scan to Email Feature (Linux)
- 73Configure and use the Scan Key Tool (Linux)
- 74Send a fax using PC-FAX with LPD/LPRng (Linux)
- 75ControlCenter3 displays a blank screen at startup (Windows)
- 76Check the firmware version.
- 77Protect your Brother machine against unauthorised access over the network
- 78Open the Control Panel (For Windows)
- 79Install the built-in drivers (For Windows 8 and Windows 10)
- 80The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 81I cannot make borderless prints.
- 82The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 83I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 84Why does the "No Response/Busy" message appear on my Brother machine?
- 85Locate files scanned with ControlCenter3 (For Windows)
- 86When I scan a document using ControlCenter, the scanned file size is too big.
- 87The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 88Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 89"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 90Scan multiple pages into one file instead of each scan being saved as a separate file.
- 91Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 92I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 93Can I print using only the black ink cartridge when the Color cartridges have run out?
- 94I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 95I cannot feed the paper from the Photo Paper Tray.
- 96How do I start ControlCenter3?
- 97Which E-mail packages are compatible with ControlCenter3?
- 98I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 99When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 100I cannot use the "Modules Update" button on Web BRAdmin.