FAQs & Troubleshooting
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135 Results
- 51I cannot install the driver when using the Driver Install Tool. (Linux)
- 52What driver package format is supported by my Linux distribution?
- 53My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 54Large characters are printed incorrectly. (Linux)
- 55Print command (LPR) (Linux)
- 56All print jobs are aborted and nothing is printed. (Linux)
- 57I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 58To install the printer driver easily using a tool. (Linux)
- 59I want to print using CUPS while keeping SELinux enabled. (Linux)
- 60Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 61Delete print jobs from the print queue.
- 62Download a file from the "Downloads" section and save it to Windows 8 computer.
- 63A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 64When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 65I cannot print from my computer via USB.
- 66Windows 7 Support Information
- 67How do I clean the paper pick-up roller?
- 68I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 69I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 70The printer prints unexpectedly or it prints garbage.
- 71Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 72Printouts have toner specks.
- 73Printouts have wrinkles or creases.
- 74White lines appears down the page.
- 75Printouts are with gray background.
- 76I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 77How do I use the "Booklet Printing" feature?
- 78How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 79Print on both sides of the paper.
- 80Uninstall the printer drivers (For Windows)
- 81How do I clear paper jams?
- 82The image is ghosted.
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84Cannot print after a Windows 10 update (June 2020)
- 85I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 86The driver installation finished successfully but I cannot print. (Linux)
- 87I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 88I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 89Uninstall printer drivers (Linux)
- 90Pre-Required Procedures (Linux)
- 91Windows 10 Support Information
- 92Check the firmware version.
- 93I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 94Supported models of Universal Printer Driver for PCL
- 95I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 96I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 97In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 98In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 99Print a Printer Settings page.
- 100Print overrun