FAQs & Troubleshooting
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139 Results
- 51I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 52All print jobs are aborted and nothing is printed. (Linux)
- 53I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 54I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 55I am unable to print from a client PC to a printer on a print server. (Linux)
- 56I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 57I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 58I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 59I want to print using CUPS while keeping SELinux enabled. (Linux)
- 60Uninstall printer drivers (Linux)
- 61Pre-Required Procedures (Linux)
- 62I cannot save a file downloaded from the Brother support website (For Windows)
- 63The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 64Delete print jobs from the print queue.
- 65Download a file from the "Downloads" section and save it to Windows 8 computer.
- 66What is the difference between the toner cartridge and the drum unit?
- 67How to identify your Operating System (OS).
- 68I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 69I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 70A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 71When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 72The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 73I cannot print from my computer via USB.
- 74Change the printer driver settings (Windows/macOS)
- 75I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 76I cannot print from my computer via network. (For Windows)
- 77The printer status is Offline or Paused.
- 78I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 79Functions supported in the Windows 7 built-in drivers
- 80Windows 7 Support Information
- 81The paper is skewed when it's printed.
- 82There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 83In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 84Does NC-2200w work with Windows Vista?
- 85Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 86I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 87How can I install the Web BRAdmin on Windows Server 2003?
- 88When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 89I cannot use the "Modules Update" button on Web BRAdmin.
- 90In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 91I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 92The printer makes a grinding or clicking sound.
- 93Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 94Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 95Why does the Drum LED blink ?
- 96What is a "Generic PCL Driver"?
- 97Uninstall the drivers. (Mac OS X 10.5)
- 98Printouts have toner specks.
- 99What kind of paper can I use?
- 100What kind of memory can I use?