FAQs & Troubleshooting
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139 Results
- 51I cannot install Brother drivers on Debian 10 or later (Linux)
- 52Cannot print after a Windows 10 update (June 2020)
- 53Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 54To install the printer driver easily using a tool. (Linux)
- 55Windows 10 Support Information
- 56Download a file from the "Downloads" section and save it to Windows 8 computer.
- 57Install the built-in drivers (For Windows 8 and Windows 10)
- 58What is the difference between the toner cartridge and the drum unit?
- 59What is the Network Shared printing?
- 60Change the printer driver settings (Windows/macOS)
- 61I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 62Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 63There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 64I updated the Web BRAdmin and cannot enable the logging function.
- 65Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 66When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 67I cannot use the "Modules Update" button on Web BRAdmin.
- 68The printer makes a grinding or clicking sound.
- 69How can I clean the inside of the printer?
- 70What is UPnP and SSDP?
- 71Printouts have wrinkles or creases.
- 72Lines appears across the page.
- 73Can I print from DOS applications?
- 74What can happen if the wrong paper is used in your machine.
- 75Can I print using the IPP protocol on Windows XP?
- 76How do I change the print server password?
- 77What is the recommended paper?
- 78What is the best printer driver to use-the PCL or BR-Script driver?
- 79Where do I find the complete User's Guide?
- 80Output sheets are completely black.
- 81Paper size settings are unavailable when I print from OpenOffice (Linux)
- 82My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 85Large characters are printed incorrectly. (Linux)
- 86The driver installation finished successfully but I cannot print. (Linux)
- 87I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 88I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 89I am unable to print from a client PC to a printer on a print server. (Linux)
- 90I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 91I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 92I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 93I want to print using CUPS while keeping SELinux enabled. (Linux)
- 94I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 95A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 96When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 97The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 98I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 99I cannot print from my computer via network. (For Macintosh)
- 100In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?