FAQs & Troubleshooting
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214 Results
- 51White lines down the page
- 52Can I buy any MICR toner?
- 53Clear paper jams.
- 54I cannot install Brother drivers on Debian 10 or later (Linux)
- 55Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 56The driver installation finished successfully but I cannot print. (Linux)
- 57I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 58I cannot save a file downloaded from the Brother support website (For Windows)
- 59Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 60Use the Universal Printer Driver for PCL
- 61The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 62Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 63Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 64Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 65Discover the MAC address of the Brother network card
- 66Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 67I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 68NO TONER
- 69What type(s) of connections can I use with my Brother machine and a wireless network?
- 70MANUAL FEED
- 71I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 72Curled
- 73Print a Printer Settings page.
- 74PRINT OVERRUN
- 75Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 76What kind of paper can I use?
- 77I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 78Curl or wavy
- 79When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 80Change the length of time the machine will wait until it goes into Sleep Mode.
- 81Reset the print server to the default factory settings.
- 82What is the printable area per page?
- 83I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 84I cannot install the driver when using the Driver Install Tool. (Linux)
- 85My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 86Paper size settings are unavailable when I print from OpenOffice (Linux)
- 87My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 88Print command (LPR) (Linux)
- 89I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 90I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 91"Offline" appears on the Status Monitor.
- 92Open the Status Monitor
- 93Verify the Brother machine connected to the Wired Network (For Macintosh)
- 94Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 95Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 96Important points you need to confirm before configuring your Brother machine for a wireless network.
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 98I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 99I cannot print over a network using the XML Paper Specification Printer Driver.
- 100What is WPA-PSK/ WPA2-PSK, TKIP and AES?